Service Portal

Dashboard & tools 1

• Queueing

Events & Products 6

• Productions
• Events
• Cost structure - different kinds of costs can be calculated
• Products (memberships, merchandise, donations, vouchers)
• Themes & Theme Groups

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Event metadata 7

• Genres & Tags
• Halls (settings + background image)
• Halls | Seat Selection
• Statuses of events
• Groups

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Mailings 4

• Automated mailings (service emails)
• How to build a Manual Mailing
• Mailing templates
• List-unsubscribe headers

Marketing 11

• Visitor tags
• Visitor account fields
• Opt-ins
• Privileges
• Cancellation survey

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Narrowcasting 3

• Narrowcasting
• Narrowcasting - General and technical information
• Kiosk (Interactive display on location for ticket purchase)

People 1

• People, roles & clusters

Stories 5

• Content structure of the Peppered Platform - a short introduction to pages, stories & collections
• Story module (Stories)
• Pages
• Collections
• Content library

System 8

• Template texts
• Light login - How to optimize the login flow for your visitors
• Cancellation survey (Itix & Ovatic only) - an integrated option with Box Office
• Maintenance
• Event availability, event status changes and buffers

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UitDatabank (Belgium only) 1

• UiTdatabank

Website 6

• Menu & Navigation
• News items
• Banners
• Short URLs
• Creating a Subsite

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